1. Information We Collect

We collect personal information such as your name, email address, shipping address, and payment details when you place an order, create an account, or contact us. We may also collect non-personal information such as browser type, IP address, and pages visited through cookies and similar technologies.

• Name, email address, and contact information
• Shipping and billing address
• Payment information (processed securely — we do not store full card details)
• Order history and product preferences
• Website usage data collected via cookies

2. How We Use Your Information

We use the personal information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Improve our website and product offerings
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information to third parties. We may share data with trusted service providers who assist with order fulfillment, payment processing, and website analytics. These third parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, though some features of the website may not function properly without them.

5. Your Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Request access to the personal information we have collected about you
• Request correction of inaccurate personal information
• Request deletion of your personal data, subject to certain exceptions
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at: support@printerpalace.com

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted using SSL technology.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website with the revised date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Business Name: Printer Palace
• Email: support@printerpalace.com
• Phone: +1 210-564-7487
• Address: P.O Box 1551, Live Oak, FL 32064